top of page

Accessibility at Cruise Minibuses

At Cruise Minibuses, we are committed to ensuring our website and transport services are accessible to all users, including people with disabilities, older passengers, and customers with additional mobility or communication needs.

​

We believe everyone should be able to access reliable, affordable, and professional minibus transport services with ease, whether booking online, requesting a quote, or travelling with us.

​

This accessibility statement applies to the Cruise Minibuses website and the passenger transport services we provide throughout the UK.

Accessibility Statement

Our Commitment to Accessible Transport

Cruise Minibuses provides professional group transport solutions for:

​

  • Airport transfers

  • Corporate travel

  • School transport

  • Wedding and event transport

  • Day trips and excursions

  • Cruise terminal transfers

  • Sports and leisure travel

  • Private minibus hire with driver

​

We are committed to making both our digital experience and passenger services inclusive and accessible wherever reasonably possible.

Website Accessibility Features

We aim to ensure our website is:

​

  • Easy to navigate on desktop, tablet, and mobile devices

  • Compatible with modern screen readers and assistive technologies

  • Readable with clear fonts, spacing, and colour contrast

  • Accessible using keyboard-only navigation

  • Designed with responsive layouts for all screen sizes

  • Structured with clear headings and logical page layouts

  • Written in plain, easy-to-understand English

​

We continuously work to improve the accessibility and usability of our website in line with recognised best practices and web accessibility standards.

Accessibility Standards

Cruise Minibuses aims to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever practical.

​

These guidelines help make web content more accessible for people with:

​

  • Visual impairments

  • Hearing impairments

  • Motor or mobility limitations

  • Cognitive disabilities

  • Neurodiverse conditions

  • Temporary injuries or accessibility barriers

Accessible Booking Support

If you experience any difficulty using our website or booking services, our team is available to assist you directly.

We can help with:

​

  • Booking assistance

  • Accessible travel enquiries

  • Large-print information requests

  • Alternative communication methods

  • Special passenger requirements

  • Mobility and luggage assistance enquiries

​

We encourage customers to inform us of any accessibility requirements when making a booking so we can provide the most suitable travel arrangements possible.

Vehicle Accessibility

Cruise Minibuses works to accommodate a wide range of passenger needs across our transport services. Accessibility features may vary depending on vehicle type and availability.

​

Where requested in advance, we will do our best to assist with:

​

  • Passengers with limited mobility

  • Foldable wheelchairs or mobility aids

  • Additional boarding time

  • Elderly passengers

  • Group travel assistance

  • Accessible pick-up and drop-off arrangements

​

Please contact us before travel to discuss any specific accessibility requirements.

Ongoing Improvements

We are committed to continually improving accessibility across our website and services. We regularly review website usability, customer feedback, and accessibility standards to help ensure an inclusive experience for all users.

Feedback and Contact Information

If you encounter any accessibility barriers while using the Cruise Minibuses website, or if you have suggestions on how we can improve accessibility, we welcome your feedback.

​

Please contact our team and we will aim to respond promptly and assist wherever possible.

bottom of page